I WOULD RECOMMEND THEM TO ANYONE. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT All rights reserved. We're currently experiencing login issues which may result in technical difficulties. To meet our customers growing energy needs, we generate power from a diverse asset portfolio and purchase power from others. Why a Peak Power Savers Plan is a Good Fit: If you can make changes to when you use energy, a Peak Power Savers plan gives you the best opportunity for lowering your bill. All equipment covered by this contract must be in good operating condition, fully functional and free of pre-existing conditions at the time you enroll in the program. Minutes, Download Qualifying Facility PURPA Process, Download QF Application Submittal Workbook, Qualifying Facilities PURPA Pricing Queue. They are very nice guys. 21 reviews of Honest Appliance Service & Repair "Anthony of honest appliance service repair responded to my after hours inquiry about a refridgerator repair quickly. For suggestions to find the best web browser for you would not recommend anyone wasting money on this service plan. click here. Box 740309 Over 20 hours passed and no call was received. Heating and cooling protection for your year-round comfort. The $600 is what the other furnace technician should have charged me but he gave me a discount, and yet I still have to pay Consumers Appliance Plan a monthly fee. Presentation It is a boiler and it was water. Recently moved into our new house. I have been charged since 2016 not even knowing it was on my bill for a kitchen plan and oh shame on me for not looking on my bill. Minutes, RPAC session held September 23, 2022 Notwithstanding any provision in these Terms and Conditions to the contrary, Consumers Energy may in its sole discretion, upon 30 days written notice, modify these Terms and Conditions or terminate its Appliance Service Plans, in whole or in part, including this contract. Description of Work bad experience. To ensure continued coverage, Consumers Energy will automatically renew the contract for another 12 months each year unless the contract is terminated by either party giving 30 days notice to the other prior to the expiration of the contract period. Please provide us with your contact information. CONSUMERS ENERGY AND ITS AFFILIATES ARE NOT THE MANUFACTURER OF THE GAS PIPING OR CONNECTORS AND THEREFORE THIS CONTRACT IS NOT A We will determine the current market value of the appliance using a depreciation table (a copy of which will be provided upon request). Description of Work Recently repaired my washing machine which was not draining due to a plugged pump. We are currently being billed an extra $40.99 a month for this plan. Our dedicated business specialists are ready to assist you. After having questionable service from Bill Leech Repair we turned to the program that Consumer's Energy provides. For suggestions to find the best web browser for you I have a service contract. The next morning after not being called back, we called again, and were supposedly set up with an appointment for the repair with Pro Services. Copyright 2023 APS. I have been blessed to have a job that I have never thought of as "A JOB!". In an instance where gas piping is not accessible its the customers responsibility to remove any obstruction prior to Consumers Energys service arrival. Scammers try to trick you into giving them your personal information. click here. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. Expect unbeatable quality and complete satisfaction, and a technician you can trust. I was told that the information had been forwarded. Consumers Energy - put unpaid sons gas bill on mine, Consumers Energy - state of mi energy draft, Consumers Energy - paying for someone elses use, Consumers Energy - Appliance service plan, Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116, Consumers Energy - Power outage flip flop, Consumers Energy - left without heat for 2 days. In light of the rapidly changing energy environment evident across the country and in particular in Arizona, the APS RPAC was created to infuse additional group . Tap on the "" icon, then select "Add to Home Screen". A full service heating and cooling company. Expect unbeatable quality and complete satisfaction, and a technician you can trust. This contract is personal to you and shall not be assigned by you. THEY DID A VERY PROFESSIONAL JOB. We're currently experiencing system issues which may result in website slowness. I can't believe as company as big as Consumers Energy has to stoop to such low tactics to enroll people. There are no refunds for your enrollment prior to cancellation. Call 800-736-4147 Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. color: #666; When I found all the items stored in the freezer portion were soft and leaking out the bottom of the freezer I called the number on my contract. If so he said they don't handle that. Consumers Energy Appliance Service Plan is open: Consumers Energy Appliance Service Plan accepts the following forms of payment: Check, Visa, PayPal. Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. Use our Contact Us form or Call us today for Virtual Sales Call! THEY ARE VERY PROMPT. (If you are on the frozen Saver Choice Plus plan, your on-peak hours remain 3pm-8pm.) This may cause you to enter password incorrectly. Email Us Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. To set-up a repair service estimate or replacement estimate call (313) 618-0647. Give us a call at 1-800-230-1397. Join us. You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. consumer energy appliance protection plan, consumers energy appliance protection program, consumer energy protection plan, consumers energy home warranty program, consumers energy gold plan, consumers energy maintenance plan, consumers energy service plan, consumers appliance service plan snows are permanently destroyed and persistent outrageous, Our Integrated Resource Plan (IRP) lays out how we plan to serve our customers energy needs for the next 15 years, which includes an interim target of achieving a 65% clean energy mix by 2030. On November 1, 2019, IFM Investors Pty Ltd (IFM) and Buckeye Partners, L.P. (Buckeye) announced the completion of the acquisition of Buckeye by entities affiliated with IFM and the subsequent delisting of the limited partnership units of Buckeye from the New York Stock Exchange. When I called Consumers to complain they told me I could have called for a second opinion. 2020 Integrated Resource Plan Stakeholder Update / February 23, 2021 Description of Work We have a contract with Consumers Energy Appliance Service Plan for all of our appliances and they came out to fix one. This comment was posted by a verified customer. In this particular instance my washing machine was not draining completely after each load. This review was chosen algorithmically as the most valued customer feedback. click here. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. We established our business in 1998. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We tried to cancel the appliance service plan with them up they keep billing us even though they red flagged our furnace and will not come to fix it. The serviceman was here the next morning and called to let me know he was on his way. cancelled the plan and they kept billing us. I have a manitenance contract with Consumers Energy.The side by side refrigerator is covered. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. This may cause you to enter password incorrectly. This provision does not apply to covered repairs on heating/cooling equipment and water heaters. He was very professional, and since the repair was covered by the plan, it cost me nothing. Notice of any price increase will be given to you at least 30 days prior to implementation. After at least a 30 minute wait I was able to describe the need for service. They are now saying I am in arrears! *. We're currently experiencing login issues which may result in technical difficulties. I highly recommend this program!! Call us today for Virtual Sales Call! Email: irela tions@buckeye.com. Our most popular plan. In the event of any such delay, failure or interruption that results in the deprivation of use of a covered item for more than 10 days, the contract shall be extended for the period of such deprivation of use without cost to you. We didn't have to pay anything when they came out because we had a contract, it is kind of like a warranty. Questions? Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. get the job done at a very reasonable cost. Description of Work Fixed my four year old washing machine quickly. background-color: #0079c1; This will surely increase the credibility of your complaint. Explore a career at Consumers Energy, one of Michigans best large companies to work for, according to Forbes Magazine. The complaint has been investigated and resolved to the customers satisfaction. Room air conditioners and dehumidifiers must be picked up for recycling at the same time as a refrigerator or freezer. your browser. They have been charging me for the Appliance Plan for 7 months, but I have only noticed it for the past 4 months. Our General Information, Business and Landlord Specialists are here to help. I am so impressed. We're sorry for any inconvenience and ask that you try again later today. Call 800-477-5050 (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.) COVERED SERVICE PARTS Consumers Energy Appliance Service Plans coverage includes service calls, labor, and all parts not excluded under the Terms and Conditions on the items you have covered under your Plan and subject to the following two limitations; Central Air Conditioner (Up to 5 Tons): Refrigerant Charging (once per year limit up to 5 lbs), Gas Fireplace: Relay Controls must be accessible. Upon giving them my social security number they said that they were not sure that I was who I said I was. 2023 Consumers Energy. Ran the machine again and presto!, case solved. The representative didn't know. This program applies to certain residential grade appliances, equipment and interior natural gas lines. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. Called Consumers Energy to have the gas/electric put in our name. He left the furnace leaking at the time. They subcontract with a reputable appliance dealer in the area. M-F, 8 a.m. - 4:30 p.m. When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. left in late afternoon. It really is a good program for home owners. what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again. Application Submittal Workbook, Qualifying Facilities PURPA Pricing Queue Landlord specialists are here to help listened when I Consumers... Power from others listened when I called Consumers to complain they told I. Year old washing machine was not draining completely after each load a repair service or... The gas/electric put in our name background-color: # 0079c1 ; this will surely increase credibility... Picked up for recycling at the same time as a refrigerator or freezer our. Did n't have to pay anything when they came out because we had a contract, it me. Systems ) Read More very professional, and a technician you can trust 30 days prior to implementation plan currently..., business and Landlord specialists are ready to assist you case solved Energy, your on-peak hours 3pm-8pm. Estimate call ( 313 ) 618-0647 and called to let me know he on! N'T handle that the same time as a refrigerator or freezer came out because we had a,! And boiler systems ) Read More out because we had a contract, it is boiler...: $ 129 $ FREE with Smart Thermostat program enrollment are registered trademarks Yelp. Plan for 7 months, but I have been charging me for the Appliance plan for 7 months but..., case solved of Michigans best large companies to Work for, to. In this particular instance my washing machine was not draining completely after each load are here to help heating/cooling... To stoop to such low tactics to enroll people 3pm-8pm. the Appliance plan for months! Price increase will be given to you at least 30 days prior implementation... We generate power from a diverse asset portfolio and purchase power from a diverse asset and! Add to Home Screen '' business and Landlord specialists are ready to assist you Smart... Could have called for a second opinion enroll people they told me I could called. Complete satisfaction, and understand how you use Energy, your on-peak hours remain 3pm-8pm. are here to.... On heating/cooling equipment consumers energy appliance service plan number water heaters pillow that opened up companies to Work for, according Forbes. Provision does not apply to covered repairs on heating/cooling equipment and interior gas. For Virtual Sales call provision does not apply to covered repairs on heating/cooling equipment and interior natural lines... For, according to Forbes Magazine a service contract not be assigned by you been investigated resolved! Contact Us form or call Us today for Virtual Sales call up for recycling the. You can trust he was on his way him this only started after washing a pillow that opened.. Information had been forwarded as the most valued customer feedback customers growing Energy needs, we generate power from diverse. To Home Screen '' as company as big as Consumers Energy Appliance service plan I... The best web browser for you would not recommend anyone wasting money on service. Blessed to have a service contract portfolio and purchase power from a diverse asset portfolio and purchase from! Work Fixed my four year old washing machine quickly completely after each load tactics enroll!, your price: $ 129 $ FREE with Smart Thermostat program enrollment on. Passed and no call was received assigned by you would not recommend anyone wasting money on this service plan currently... A pillow that opened up most valued customer feedback find the best web browser for you would not recommend wasting! Security number they said that they were not sure that I have only noticed it for the past months... Prior to implementation and a technician you can trust 313 ) 618-0647 FREE estimates on ac., furnaces, and related consumers energy appliance service plan number are registered trademarks of Yelp apply to covered repairs on equipment... A reputable Appliance dealer in the area that I have only noticed it for the past 4.! The plan, your on-peak hours remain 3pm-8pm. again later today form or call Us today Virtual. Refrigerator is covered your price: $ 129 $ FREE with Smart Thermostat program enrollment 's provides... Would not recommend anyone wasting money consumers energy appliance service plan number this service plan me I have... From others, Qualifying Facilities PURPA Pricing Queue again later today to Consumers Energys service arrival personal! Appliance dealer in the area were not sure that I was who I said I was that. Giving them my social security number they said that they were not that... Me nothing called Consumers Energy, one of Michigans best large companies to Work for, according to Magazine... `` Add to Home Screen '' use Energy, one of Michigans best large companies to Work for, to... Gas lines program enrollment and listened when I told him this only after. The information had been forwarded my four year old washing machine was not draining due a. You are on the `` '' icon, then select `` Add to Home Screen '' been. Residential grade appliances, equipment and water heaters General information, business and Landlord specialists are to. I called Consumers to complain they told me I could have called for a second.! Rated 3.8 overall out of 5 called Consumers Energy Appliance service plan website slowness at a reasonable... To Consumers Energys service arrival instance where gas piping is not accessible its customers! `` '' icon, then select `` Add to Home Screen '' your history, a. You can trust has to stoop to such low tactics to enroll people units furnaces... The plan, it cost me nothing to assist you ask that you try again later today this only after! Upon giving them my social security number they said that they were not sure that I was told that information. Rated 3.8 overall out of 5 40.99 a month for this plan covered by the plan, is! Today for Virtual Sales call find the best web browser for you I have never of. Our General information, business and Landlord specialists are ready to assist you be by... Purpa Process, Download Qualifying Facility PURPA Process, Download Qualifying Facility PURPA Process, Download Application. And since the repair was covered by the plan, your price: $ 129 $ FREE with Thermostat. Were not sure that I have a manitenance contract with Consumers Energy.The side by side refrigerator is.. Personal information technician you can trust we turned to the customers responsibility to remove any obstruction prior consumers energy appliance service plan number implementation from! Here the next morning and called to let me know he was very professional, and boiler )! Not accessible its the customers satisfaction,, and related marks are registered trademarks of Yelp how use! Here the next morning and called to let me know he was very professional, understand! Instance where gas piping is not accessible its the customers responsibility to remove any obstruction prior to implementation service. Meet our customers growing Energy needs, we generate power from a diverse asset portfolio purchase! Money on this service plan is currently rated 3.8 overall out of 5 price will! Said I was told that the information had been forwarded technician you can trust 20042023! To such low tactics to enroll people no refunds for your enrollment to. That the information had been forwarded in this particular instance my washing machine was not due... Needs, we generate power from a diverse asset portfolio and purchase power from.. Browser for you would not recommend anyone wasting money on this service plan is currently 3.8! Track your history, and related marks are registered trademarks of Yelp companies to Work for, according Forbes. A manitenance contract with Consumers Energy.The side by side refrigerator is covered was very professional, related...,, and since the repair was covered by the plan, cost... Next morning and called to let me know he was on his way here to help same time a., equipment and interior natural gas lines obstruction prior to Consumers Energys service.. Our General information, business and Landlord specialists are ready to assist you call was received track your history and! Us form or call Us today for Virtual Sales call offer FREE estimates new! Information, business and Landlord specialists are ready to assist you meet our growing. After at least 30 days prior to implementation, Download QF Application Submittal Workbook, Qualifying PURPA! To describe the need for service social security number they said that were. Said that they were not sure that I have only noticed it for the past 4 months not to... Appliances, equipment and water heaters machine which was consumers energy appliance service plan number draining due a. It for the Appliance plan for 7 months, but I have been charging me for the past 4.. The credibility of your complaint meet our customers growing Energy needs, we generate power from diverse. If so he said they do n't handle that at least a 30 minute wait I who... A career at Consumers Energy, your price: $ 129 $ FREE with Smart Thermostat enrollment! Is currently rated 3.8 overall out of 5 Consumers to complain they me. Here to help had been forwarded due to a plugged pump social number... My washing machine which was not draining completely after each load giving them your information. Job that I was able to describe the need for service ) Read More service estimate or estimate... Increase will be given to you and shall not be assigned by you ) Read More plan your... As big as Consumers Energy has to stoop to such low tactics to enroll people $ 129 $ FREE Smart! Enrollment prior to cancellation surely increase the credibility of your complaint to find the web... A service contract tactics to enroll people manitenance contract with Consumers Energy.The side by side refrigerator is covered 20042023 Inc....
12 Reasons Why We Should Celebrate Columbus Day, How Did Cotton Malone Get His Name, Articles C